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  • itSMF & HDI Houston May 9 Meeting

itSMF & HDI Houston May 9 Meeting

  • May 09, 2013
  • 8:00 AM - 11:30 AM
  • BMC Software 2101 City W. Blvd Houston TX


  • Joint meeting for itSMF & HDI Houston members and guests.

Registration is closed

Strategies for Supporting IT Service Management through a New & Engaging Perspective

Guest Speaker: Deborah L Anthony, PhD, DSMP, PMP

This session explores the challenges that the business and IT have with respect to managing information and the perceived “relationship” GAP using Business Information Library Services (biSL) and ITIL/ITSM.

The program will be interactive and will include the following takeaways:

* Insight into the business perspective

Basic knowledge of the BiSL framework as a partnering framework to ITIL

* Useful tactics to take back to your day job aimed at “Closing the GAP”

Resources for more information

Where?: Please join us at BMC Software, 2101 City W. Blvd. Houston TX for breakfast and networking opportunity.

When?: Event begins at 8:00 am, our presentation and workshop will follow with introductions starting at 8:30.

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